PinnedMichael DortchStorytelling: Breaking News — and How to Fix ItTECHNOLOGY INDUSTRY VETERAN SHARES FOUR ESSENTIAL GUIDELINES FOR CONTENT EXCELLENCE Basic principles succinctly summarized in release belowMar 31, 2021Mar 31, 2021
PinnedMichael DortchCan We Please Stop Managing People?Here’s a modestly radical idea: stop trying to “manage” your people.Dec 9, 2020Dec 9, 2020
Michael DortchWhat are some specific actions SMB owners can take to improve cybersecurity and ease compliance?To wrap up 2022, Team Trustero shared daily tips to help SMB owners improve cybersecurity and ease compliance with SOC 2 and ISO 27001.Jan 5, 2023Jan 5, 2023
Michael DortchWhat are compliance controls, and why are they important?Compliance with frameworks such as SOC 2, ISO 27001, FedRamp and HiTrust credibly demonstrates your organization’s commitment to…Jan 5, 2023Jan 5, 2023
Michael DortchinBootcampCustomer experience, user experience, and storytellingTechnologies are only half of every CX/UX success story. The other half? Successful stories. Read on to learn more…Jan 9, 2021Jan 9, 2021
Michael DortchInsightFinder: AI for More Strategic IT Automation?Why #IT #process #automation is so important now, some help thinking about it, and a company and solution that can help.Nov 12, 2020Nov 12, 2020
Michael DortchTapdesk: A New and Noteworthy CRM AlternativeA new company with some new views on #CRM — my thoughts on on #Ayulla’s Tapdesk, a potential game-changer, and on customers vs. clients…Jul 20, 2020Jul 20, 2020
Michael DortchSee and Help Shape the Future: Two InvitationsMy latest, featuring #AI for #business and a proven, innovative approach to COVID-19 treatment development — and the people behind them.Jul 9, 2020Jul 9, 2020
Michael DortchRace and the Internet: Some Personal ReflectionsOne 60-something, African-American, quasi-geek’s thoughts on the internet and Black-White relations in America.Jun 7, 2020Jun 7, 2020
Michael DortchRace, the Police, and Violence: Some Alternative Thoughts“How do you root out bad cops without changing the behavior of good cops?” My take on some possible answers to this great, timely question.Jun 2, 2020Jun 2, 2020