PinnedMichael DortchStorytelling: Breaking News — and How to Fix ItTECHNOLOGY INDUSTRY VETERAN SHARES FOUR ESSENTIAL GUIDELINES FOR CONTENT EXCELLENCE Basic principles succinctly summarized in release below2 min read·Mar 31, 2021----
PinnedMichael DortchCan We Please Stop Managing People?Here’s a modestly radical idea: stop trying to “manage” your people.4 min read·Dec 9, 2020----
Michael DortchWhat are some specific actions SMB owners can take to improve cybersecurity and ease compliance?To wrap up 2022, Team Trustero shared daily tips to help SMB owners improve cybersecurity and ease compliance with SOC 2 and ISO 27001.2 min read·Jan 5, 2023----
Michael DortchWhat are compliance controls, and why are they important?Compliance with frameworks such as SOC 2, ISO 27001, FedRamp and HiTrust credibly demonstrates your organization’s commitment to…1 min read·Jan 5, 2023----
Michael DortchinBootcampCustomer experience, user experience, and storytellingTechnologies are only half of every CX/UX success story. The other half? Successful stories. Read on to learn more…3 min read·Jan 9, 2021----
Michael DortchInsightFinder: AI for More Strategic IT Automation?Why #IT #process #automation is so important now, some help thinking about it, and a company and solution that can help.4 min read·Nov 12, 2020----
Michael DortchTapdesk: A New and Noteworthy CRM AlternativeA new company with some new views on #CRM — my thoughts on on #Ayulla’s Tapdesk, a potential game-changer, and on customers vs. clients…5 min read·Jul 20, 2020----
Michael DortchSee and Help Shape the Future: Two InvitationsMy latest, featuring #AI for #business and a proven, innovative approach to COVID-19 treatment development — and the people behind them.4 min read·Jul 9, 2020----
Michael DortchRace and the Internet: Some Personal ReflectionsOne 60-something, African-American, quasi-geek’s thoughts on the internet and Black-White relations in America.3 min read·Jun 7, 2020----
Michael DortchRace, the Police, and Violence: Some Alternative Thoughts“How do you root out bad cops without changing the behavior of good cops?” My take on some possible answers to this great, timely question.2 min read·Jun 2, 2020----